Supported Device Platforms in XenMobile

Supported Device Platforms in XenMobile

XenMobile 10.x supports devices running the following platforms for enterprise mobility management, including app and device management. Due to platform restrictions and security features, not all functionality is supported on all platforms. To support older versions of mobile operating systems, such as Android 4.1 and iOS 7, see in the Citrix Support Knowledge Center.

Android

XenMobile 10.3

Operating systems supported for all modes: Android 4.4.x, 5.x, 6.x

Operating systems supported for MDM-only mode: Android 4.1.x, 4.2.x, 4.3

Worx Home is supported on x86-based Android devices for MDM capabilities. App management is ONLY available on ARM-based Android devices. With the MDX Toolkit 10.3, MDX wrapped enterprise apps are supported on Android x86- based devices. MDX-wrapped applications are not supported on Android x64-based devices.

Some Android devices used for testing with XenMobile 10.3 on the operating systems listed above are:

a. Nexus 10, 7, 5, 9

b. Samsung Galaxy S4 and Note 3, 4, 5

c. Galaxy Tablet 2, S3, S4, S5

d. HTC One

e. Samsung Tablet P750

f. Samsung S6 and S6 Edge

g. OnePlus X

XenMobile 10 and 10.1

Operating systems supported for all modes: 4.4.x, 5.x, 6.x

Operating systems supported for MDM-only mode: 4.1.x

Android 4.2 and 4.3 are not supported.

Worx Home is supported on x86-based Android devices for MDM capabilities. App management is only available on Android devices with ARM-based processors. MDX-wrapped applications are not supported on Android x86-based devices.

Some Android devices used for testing with XenMobile 10 and 10.1 on the operating systems listed above are:

a. Nexus 10, 7, 5, 9

b. Galaxy S4 and Note 2, 3

c. Galaxy Tablet 2, S3, S4, S5

d. Moto X

e. HTC One

f. HTC Desire, LG

g. Samsung Tablet P750

These devices are supported for device management only:

a. Android 3.0–3.2

b. Android 2.3

SAFE and KNOX

On compatible Samsung devices, XenMobile 10.x supports and extends both Samsung for Enterprise (SAFE) and Samsung KNOX policies. You must enable the SAFE APIs by deploying the built-in Samsung Enterprise License Management (ELM) key to a device before you can deploy SAFE policies and restrictions. To enable the Samsung KNOX API, you also need to purchase a Samsung KNOX license by using the Samsung KNOX License Management System (KLMS) in addition to deploying the Samsung ELM key.

XenMobile supports Amazon Kindle devices running Fire OS 3.0 and earlier versions running proprietary operating systems based on Android. For HTC-specific policies, XenMobile supports HTC API version 0.5.0. In the case of Sony-specific policies, XenMobile  supports Sony Enterprise SDK 2.0.

iOS

XenMobile 10.3

iOS 9.x

iOS 8.4.x

Some iOS devices that XenMobile 10.3 supports:

iPhone 5, 5s, 5c, 6, 6+

iPad 2, 3

Mac OS X

MacBook, Air, Mini, Mini Retina 10.9.5, 10.10, 10.11

XenMobile 10 and 10.1

iOS 9.x

iOS 8.4.x

Some iOS devices that XenMobile 10 and 10.1 support:

iPhone 5, 5s, 5c, 6, 6+

iPad2, 3, Mini, Air, Air2, Mini Retina

Windows Phone and Tablet

XenMobile 10.3

a. Windows 10 tablet

b. Windows 10 tablet is not supported when XenMobile is in MAM-only mode.

c. Windows Phone 8.1/10

d. For Windows Phone 10, you must install a patch from the .

e. Windows Phone 8.1 and 10 are not supported when XenMobile is in MAM-only mode.

f. Windows Phone 8.1 compatibility with Worx Home:

g. Worx Home 10.0 when XenMobile is in Enterprise mode.

h. Worx Home 9.1.0 when XenMobile is in MDM-only mode.

i. Windows 8.1 Pro and Enterprise editions (32-bit and 64-bit)

j. Windows RT 8.1

l. Windows Mobile/CE

m. Windows CE is not supported when XenMobile is in MAM-only mode.

Some Windows devices that XenMobile 10.3 supports:

a. Windows Tablet 10, 8.1

b. Windows Phone 10, 8.1

c. HTC (Windows Phone 8.1)

d. Nokia 920, 925, 1020, 1520 (Windows Phone 8.1)

e. Windows Tablet Surface Pro 3

f. Windows Tablet Surface 2

g. Windows Tablet RT

XenMobile 10 and 10.1

a. Windows 10 tablet

b. Windows Phone 8.1 / 10:

Windows Phone 8.1 is not supported when XenMobile is in MAM-only mode.

Windows Phone 10 is not supported on XenMobile 10.1.

c. Windows Phone 8.1 compatibility with Worx Home:

Worx Home 10.0 when XenMobile is in Enterprise mode

Worx Home 9.0.3 when XenMobile is in MDM-only mode

d. Windows 8.1 Pro and Enterprise editions (32-bit and 64-bit)

e. Windows RT 8.1

f. Windows Mobile: XenMobile 10.1 does not support Windows Mobile devices. Users with devices running Windows Mobile or Windows CE must continue to use XenMobile 9.

Some Windows devices that XenMobile 10 and 10.1 support:

a. Windows Tablet 8.1

b. HTC (Windows Phone 8.1)

c. Nokia 920, 925, 1020, 1520 (Windows Phone 8.1)

d. Windows Tablet Surface Pro 3

e. Windows Tablet Surface 2

f. Windows Tablet RT