Software and Hardware Details

Exit Criteria

Logon rates are the foundation of this analysis. They provide the guidelines for the infrastructure components and their respective configurations. It is important to note that the logon rates take into account a margin of error that consists of the following:

-->Invalid responses

     A response with status code 401/404 instead of 200 is considered invalid.

-->Request time-outs

    A response is expected within 120 seconds.

-->Connection errors

    A connection reset occurs.

    An abrupt connection termination occurs.

The logon rate is acceptable if the overall error rate is less than 1 percent of the total requests that are sent from a given device. The error rate includes errors corresponding to each individual workload operation, as well as the physical performance of the infrastructure component, such as CPU and memory exhaustion.

Software and Hardware Details

This includes the infrastructure core services (for example, Active Directory, Windows Domain Name Service (DNS), Certificate Authority, Microsoft Exchange, and so on), as well as the XenMobile components (XenMobile virtual appliance and the NetScaler Gateway VPX virtual appliance, where applicable). 

For additional product information and technical questions concerning this article or the products mentioned herein, see , search the XenMobile documentation for the latest product documentation, or contact your local Citrix representative.

About XenMobile Cloud

XenMobile Cloud is a product service that offers a XenMobile enterprise mobility management (EMM) environment for managing apps and devices as well as users or groups of users. With XenMobile Cloud, Citrix handles the configuration and maintenance of the infrastructure onsite through the Citrix Cloud Operations group. This separation lets you focus exclusively on the user experience and on managing devices, policies, and apps. XenMobile Cloud also replaces the need to purchase and manage licenses with a subscription fee. 

Cloud Operations administrators handle maintenance and configuration of the network connectivity, as well as the integration of Citrix products like NetScaler, XenApp, XenDesktop, StoreFront, and ShareFile. The Cloud environment is

hosted in Amazon datacenters located throughout the world to deliver high performance, rapid response, and support. 

To get started with XenMobile Cloud, go to https://www.citrix.com/products/xenmobile/tech-info/cloud.html

Note

The Remote Support client is not available in XenMobile Cloud versions 10.x for Windows CE and

Samsung Android devices. 

XenMobile Cloud server-side components are not FIPS 140-2 compliant.

Citrix does not support syslog integration in XenMobile Cloud with an an on-premises syslog server.

Instead, you can download the logs from the Support page in the XenMobile console. When doing so,

you must click Download All in order to get system logs. For details, see Files in XenMobile.

You can integrate XenMobile Cloud architecture into you existing infrastructure by installing and deploying Citrix CloudBridge or by using an existing IPsec gateway in your datacenter.

This architecture allows you to benefit from using NetScaler either in the cloud, as handled by the Cloud Operations group, or in your datacenter. When used in the datacenter, NetScaler gives you a single point of management to control access and limit actions within sessions based on both user identity and the endpoint device. This deployment provides better application security, data protection, and compliance management. 

To download and install Citrix CloudBridge, go to https://www.citrix.com/downloads/cloudbridge.html