XenMobile Cloud Prerequisites and Administration

XenMobile Cloud Prerequisites and Administration

The steps that make up the onboarding process from the time you make a request for a XenMobile Cloud instance through to user testing with the devices in your organization are shown in the following figure. When you are evaluating or purchasing XenMobile Cloud, the XenMobile Cloud Operational team provides ongoing onboarding help and communication to ensure that the core XenMobile Cloud services are running and configured correctly.

Citrix hosts and delivers your XenMobile Cloud solution. Some communication and port requirements, however, are required to connect the XenMobile Cloud infrastructure to corporate services, such as Active Directory. Review the following sections to prepare for your XenMobile Cloud deployment.

XenMobile Cloud IPSec tunnel gateways

You can use a XenMobile Enterprise Connector, an IPsec tunnel to connect the XenMobile Cloud infrastructure with corporate services, such as Active Directory. 

The IPsec gateways listed in the following Amazon Web Services website are officially tested and supported with the XenMobile Cloud solution: . Scroll to the â€oeQ. What customer gateway devices are known to work with Amazon VPC?― section to find the list of supported gateways.

Note

If your IPSec gateway is not part of the approved list, the IPsec gateway may still work with XenMobile Cloud, but could take longer to set up, and may require you to use one of the official supported IPSec gateways as a fallback plan.

Your IPSec gateway needs to have a public IP address assigned directly to it, and the address cannot use Network Address Translation (NAT). 

The following figure shows how the IPsec tunnel is configured in the XenMobile Cloud solution to connect to your corporate services through various ports.

The following table shows communication and port requirements for a XenMobile Cloud deployment, including IPSec tunnel requirements.

1 Will be provided by the XenMobile Cloud team when the XenMobile Cloud instance and IPSec components are provisioned in the XenMobile Cloud infrastructure.

2 An unused /24 subnet provided by the customer as part of the provisioning process, which does not conflict with internal subnets in the customer data center, and which is routable.

If you plan to deploy XenMobile Mail Manager or XenMobile NetScaler Connector for native email filtering, such as the ability to block or allow email connectivity from native email clients on users' mobile devices, review the following additional requirements.

XenMobile Apple APNs certificate

If you plan to manage IOS devices with your XenMobile Cloud deployment, you need an Apple APNs certificate. You should prepare the certificate before you deploy your XenMobile Cloud solution. For steps, see certificate.

WorxMail for iOS push notification certificate

If you want to make use of push notification for your WorxMail deployment, you should prepare an Apple APNS certificate for iOS WorxMail push notification. For details, see .

XenMobile MDX Toolkit

The MDX Toolkit is an app wrapping technology that prepares apps for secure deployment with XenMobile. If you want to wrap apps, such as Citrix WorxMail, WorxMail, WorxNotes, QuickEdit, and so on, you need to install the MDX Toolkit. For details, see . 

If you plan to wrap iOS apps, you need an Apple Developer account to create the necessary Apple distribution profiles. For details, see the MDX Toolkit and the t website. 

If you plan to wrap apps for Windows Phone 8.1 devices, see the.

XenMobile autodiscovery for Windows Phone enrollment

If you want to make use of XenMobile autodiscovery for your Windows Phone 8.1 enrollment, make sure you have a public SSL certificate available. For details, see .

The XenMobile console

The XenMobile Cloud solution makes use of the same web console as an on-premise XenMobile deployment. In this way, day-to-day administration of your Cloud solution, such as policy management, app management, device management and so on occurs in a similar way as an on-premise XenMobile deployment. For information about managing apps and devices in the XenMobile console, see .